Refund policy
For return/refund enquiry please,
Contact me within: 7 days of delivery via theshoroomleather@gmail.com or on our social media messenger.
Dispatch items back within: 14 days of delivery
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I don't accept cancellations once the custom order has been placed.
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If the item has been proved to be at our fault, we will issue the full. Refund for the product and the return postage.Β